Tour Code BKK001 - Bangkok to Royal Grand Palace & Wat Pra Keaw Tour

Itinerary (Morning time: 08:00 - 14:00 (noon) or Afternoon time: 12:00 - 17:00)

08.00 and 12.00 Meet your Tour Guide at the hotel Lobby Transfer to the Grand Palace Tour

Depart from the hotel to Rattanakosin Island, the original area of Bangkok when it was first established as the capital over 200 years ago. Visit The Grand Palace has an area of 218,400 sq. meters and is surrounded by walls built in 1782. The length of the four walls is 1,900 meters. Within these walls are situated government offices and the Chapel Royal of the Emerald Buddha besides the royal residences.

Wat Phra Kaeo is the most beautiful and important Buddhist temple in Thailand. It is so richly and intricately decorated that, once entering the temple, you will feel as if you are in a real “city of angels”. City sightseeing tour along Ratchadumnoen Rd. (The Royal’s Way).

En route, you can see many magnificent temples and architectural buildings, including the City Pillar Shrine, National Museum, Democracy Monument, Golden Mountain, Thai Boxing Stadium, Anantasamakhom Palace, Parliament House, Dusit Zoo, and Chitlada Palace King’s Residence. At the end of the tour, we will be visiting the local product store.

14.00 and 17.00 Then transfer to your hotel.

Please note that there is a dress code for entering temples; please cover your shoulders and knees and wear closed-toe shoes! Not welcome sandal shoes and shirt did not cover the shadow

End of Service

Privacy Policy

First of all, we want to thank you for your interest in collaborating with us. Let us introduce a little bit about ourselves. We are http://www.bookthaitour.com by Siam PD Tour power by Siam Progress Division Co Ltd Company. We are Unique DMC Thailand, establishment Issued August 03, 2005, Tourism License Number:14-03559 Siam PD Tour is committed to maintaining the privacy of personal information that you provide to us when using thehttps://www.bookthaitour.com and https://www.siampdtour.com our website. This Privacy Policy describes how we treat personal information received about you when you visit www.ิbookthaitour.com. We may make content or services from other websites including our co-branded websites available to you from links located at http://www.bookthaitour.com these other websites are not subject to this Privacy Policy. We recommend that you review the privacy policy at each such website to determine how that site protects your privacy.

Privacy Policy Promise:

While information is the cornerstone of our ability to provide superior service, our most important asset is our client’s trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at Siam PD Tour Here then, is our promise to our customers:

We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.

We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services, and other opportunities, and administering our business.

We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.

We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, or are required by law.

We will always maintain control over the confidentiality of our customer information. We may, however, share customer information with reputable companies when a customer has expressed an interest in their service or product. Please note that this Privacy Policy does not apply to these other company's use of customer information.

Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.

We will attempt to keep customer files complete, up-to-date, and accurate. We will tell our customers how and where to conveniently access their information (except when we’re prohibited by law) and how to notify us about errors which we will promptly correct.

Information We Collect

General:

When you register, and at other times, we may collect personally identifiable information from you that may include your name, address, telephone number, e-mail address, and facts about your computer. We do not, however, knowingly collect personal information from children under the age of thirteen. In addition, if a user is under 18 unless consent is obtained from your parent/guardian, you are not allowed to provide us with personal information.

Web Site Usage Information: We automatically collect IP addresses and Web site usage information from you when you visit our Web site. This information helps us evaluate how our visitors and customers use and navigate our Web site on an aggregate basis, including the number and frequency of visitors and customers to each Web page, and the length of their visits.

Cancellation Policy

Payment for the tour is a fundamental part of the tour’s income and contributes to the overall cost of equipment, running costs, staffing, administration, etc. As the Company will have incurred the majority of its costs before the tour starts, we need to impose cancellation charges to cover these costs.

Deposits are non-refundable. If you cancel your booking, we will impose cancellation charges as follows:

Package Sightseeing tour

- 2 days before departure – 50% of tour cost*

- 24 hours or fewer before departure – 100% of tour cost*

Tailor Made Land Tour Package

- 14 days before departure – 30% of tour cost*

- 7 days before departure – 50% of tour cost*

- 3 Days or fewer before departure – 100% of tour cost** or deposit if greater.

Tailor-made tours

may be subject to alternative cancellation terms, which will be communicated to applicable Clients at the time of booking.

All cancellations must be in writing and be made by the person who submitted the booking form. Please send an email to your contact at the Company, with a copy to info@bookthaitour.com

How We Use Information Collected:

We may use information in the following ways:

For the purposes for which you specifically provided the information.

To send you e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you.

To enhance existing features or develop new features, products, and services.

To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences.

We may combine the information that we collect from you on https://www.bookthaitour.com with information that you provide to us in connection with your use of our other products, services, and website.

We may disclose and use personally identifiable information when it is necessary to enforce our Terms of Use (for example, when necessary to protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law requires us to do so.

Cookies:

We employ cookie technology to help visitors and customers move faster through our site. When you sign on to our Web site or take advantage of several key features, we may pass cookies to your computer. A cookie is a string of information that is sent by a Web site and stored on your hard drive or temporarily in your computer’s memory.

Security:

The personally identifiable information we collect about you is stored in limited-access servers. We will maintain safeguards to protect the security of these servers and your personally identifiable information.

Internet-based Transfers:

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing https://www.bookthaitour.com and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Policy Modifications:

We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Comments and Questions:

If you have any questions, comments, or concerns about our Privacy Policy, please contact us <<info@bookthaitour.com>>

Terms & Conditions for Sightseeing Tour / Other Package Tour

Please read our Terms & Conditions carefully before booking any tours via bookthaitour.com or Siam PD Tour our as they set out our respective rights and obligations. Every booking through our website means that you have read, understand, and agree to be bound by these terms unconditionally together with our policy and any other written information we brought to your attention Once we confirm your booking, a contract is made between Siam PD Tour by Siam Progress Division Co., Ltd. and you upon the terms and conditions set out below.

Make a booking please follow the procedure shown on our website or ask for help on chat, our staff are ready to help you with any questions or remarks you might have.

Prices and Payment

The parties are bound by the agreed prices, which include the respective statutory VAT, unless prices have been explicitly agreed upon without VAT.

1. Payments under this Agreement shall be made by the User in Thailand at the official exchange rate quoted by Siam PD Tour on the payment date. In case of an increase in the exchange rate of the US dollar / USD /,Euro /EUR/ or Thai Baht /THB/ plus bank transection oversea agent have to pay to the Thailand, Our a/c Kasikorn Bank(KBANK) Bank a/c No 7222330933 a/c name Siam PD Tour by Mr Sahakhom Chuaytruek swift code KASITHBK 50 % from travel rate 10 Days before arrival and 50% on arrival or transfer with bank transection receipt Payment before client arrival (3-7 days transection)

2. Credit card payment or payment by Pay Pal to the account of the Tour Operator shall be accepted surcharge 4.95 %.( minus with Bank charge 4.7%)

3 Western Union or Money Gram to the account of the Tour Operator Mr Sahakhom Chuaytruek ID Card 3749900150625 Address 333/135, Annville Suvarnabhumi , Chalongkrung Road, Lam Plathew, Lat Krabang, Bangkok 10520, THAILAND 

4. The deposit shall amount 50% of the total package price Final payment of 50% on arrival to date of tour or Package tours. For bookings placed for Package unless otherwise stated in the Tour Operator's Agreement for pre-arranged travel. The User shall pay the deposit at the time of the signing of the Agreement for pre-arranged tourism travel, unless another deadline is stated.

5. Early registrations shall be valid in case of bookings and payments of up to 100% made in accordance with the terms and conditions, within the deadlines and payment methods, set out in the Agreement for pre-arranged travel.

6 Oversea agent shell send payment to Tour operator for Booking Package tour include Hotel(s) not less than one week (7 Days)

7 Client come without tour leader or in case oversea agent cannot send cash with Tour leader want to paid by swift code and TT copy money have to clearing at operator  Tour account  before group of client check in at the hotel

8 Oversea agent shell send slips payment via  info@bookthaitour.com or info@siampdtour.com 

2. We will only confirm your booking once we have received full payment, or deposit payment only, in case we didn’t get any payment it means that the booking is not confirmed

3. After the payment is done, you will receive a voucher instantly after booking. Our team will be sent a confirmation for the pickup time to you again shortly. If you do not receive an email from us, please check your Spam folder or notify us via email or chat on our website

4. We accept no responsibility for incorrect email or inability to deliver email. If your confirmation does not arrive on time or at all, then please let us know to resend the email confirmation of the tours you have paid for.

5. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept these Terms on behalf of the other participants in your party. you are deemed to be the designated contact person for every participant included in that booking. This means that you are responsible for making all payments due in connection with your Tour booking, notifying us of any changes or cancellations that are required, and keeping your party informed. By booking on behalf of others You represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and the Tour Operator will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.

6. While booking tours on our website, we only take a deposit to keep your booking, the remaining balance is payable on the tour date. If you prefer to pay in full by card will have an extra charge fee from the bank that has to be paid by the customer. please contact directly to us directly if you prefer to pay in full ( not for every product)

Cancellation Policy

1. All tours must be canceled at least 24 hours before the tour by specifying the booking number to us, the customer will be refunded in full.  Except for some tours are All sale final please check the notice on each program

2. Should the tour operator cancel the tour any time before the tour, the customer will be offered the tour on another day or offered a 100% refund of the purchase price.

3. In case of cancellation within 24 hours before departure, we reserve the right to charge you the remaining balance for the tour If you paid only a deposit to us, this is acceptable from the customer unconditionally. (no matter the reason it includes medical reasons)

4. Cancellation of unexpected sickness, injury, or medical condition but at least 18:00 one day before the departure will have to be proven, presenting a medical certificate attesting the actual conditions of the guest. Presenting a medical certificate any guest will be eligible for a 50% refund from the tour price

Change Policy

All changes to a tour (date, pick-up location, etc.) are free of charge and must be communicated latest 18.00 the day before the tour by specifying the voucher number, an updated tour voucher will be sent to the customer shortly via email

No Show

1. Should the customer not be present for pick-up at the place and time specified on the tour voucher, or not go on the tour for other reasons, no refund is applicable no matter the reason (including medical reasons) and any claims need to be submitted by the customer to the customer’s travel insurance company

2. Should the customer choose to provide their transportation to the tour in case your hotel is out of the rule of pick up, a map will be attached to the tour voucher and the latest arrival time will be specified. In the case of failure to arrive at the specified location at the latest arrival time and the tour cannot be provided, no refund is applicable.

3. Should the tour operator fail to pick up the customer, the customer (or the hotel reception) must call our hotline telephone number specified on the tour voucher 15 minutes after the specified pick-up time. Any other means of communication (e-mail etc.) is strictly not accepted. Should the tour operator claim that they were at the place and time specified on the tour voucher and we have not received such a telephone call from the customer no refund is applicable. To prove the case request may be made to the tour operator for a GPS tracker log, photos, etc., and to the customer for contact details of hotel staff witnesses, photos, hotel CCTV footage, etc.

Booking Voucher

1. After booking and payment for a tour, the customer will receive a voucher that is generated from our website immediately. If you do not receive an email, please check your Spam folder. Our team will be sent a confirmation for pickup time shortly

2. Customers do not need to print the voucher, just show the voucher on their phone which would be necessary

National Park Fee & Transfer fee

National parks are protected areas. National Park fees are collected by the Thai government for maintenance of the areas. everyone who visits a National Park must pay this is included in the price of the tour rate

Pregnant women, Children, and Elderly

1. Pregnant women are mostly not allowed on the tour, please check the notice on each program you prefer to book and pay for. Should the tour operator refuse access to the tour due to pregnancy, no refund is applicable.

2. Children 1-3 years old are not allowed on any speedboat tour. Should the tour operator refuse access to the tour due to the age limits, no refund is applicable.

Food & Medical Conditions

1. For Every program tour that provides meals, please note that Halal and vegetarian food is available. If you have any dietary requirements, please indicate your preferences at check out (Request on Tour)

2. You must inform us of any medical condition that requires attention or medication before your tour commences.

Insurance

1. Insurance is included in all the tours we offer covered by the Tourism Authority of Thailand., you are always insured both by us and your transporters.

2. We take no responsibility for any injuries or loss to you incurred whilst you are taking part in any optional activities that are outside of our all-inclusive package. We strongly recommend that you take out

comprehensive insurance cover for cancellation, medical expenses, personal accident, personal baggage, money, and public liability before you travel. We accept no responsibility for the theft, loss, or damage to personal belongings at any time during the duration of your tour.

Tour agent disclaimer

1. “bookthaitour.com” uses a determined tour operator for each tour and the tour program on the website is based on the tour program for that tour operator. However, if the tour with that tour operator is fully booked, we reserve the right to book with another tour operator for which the tour program is similar but maybe slightly different.

2. “bookthaitour.com” will not offer any refund at all to anybody whom we found has been trying to get a refund fraudulently.

3. “bookthaitour.com” reserves the right to end, cancel, or terminate the contract if the client demonstrates a behavior, manner, conduct, and/or action either during or before a tour that is likely to cause offense to other clients, endanger the property, well-being or safety and/or benefits of the other clients or the client himself/herself. In such instances, the client shall be subject to the company’s cancellation policy and the company will take no further liability or association with the client. If the conduct, behavior, and/or action of the client cause any damage to the accommodation where the client is staying or causes delay or diversion to any form of transportation and/or the Tour, the client agrees to offer full indemnity to ‘bookthaitour.com against any claim. These may include legal costs made against the company by or on behalf of any third party

4. We take no responsibility for travel arrangements as a result of flight cancelation, delay, or postponement for any reason. In such an event, the company will always try to assist as much as possible.

Tour Operator’s Disclaimer

The tour program is subject to change depending on weather and sea conditions. In such a case no compensation is applicable.

Claims & Complaints

1. Any disputes, litigation, and claims regarding the services between the client and Bookthaitour.com shall be settled first and foremost by way of negotiation and through mutual understanding between the two parties. If such practices fail, any disputes, claims or litigation will be settled by local arbitration in Thailand. All claims must be submitted in writing within 30 days following the completion of services provided. The client accepts full and unconditional acceptance of the Terms and Conditions outlined in this agreement by participating in any tour with us

2. If the client wishes to submit a complaint against “bookthaitour.com” in regards, the first step is to inform the Tour operator or supplier at the time. If the matter cannot be resolved immediately or during your trip after the Driver/ Representative’s best endeavors to do so, your complaint should be made in writing, in person at one of our offices, or by phone to bookthaitour.com as soon as is reasonably possible after the tour, the client can notify the company within 30 days upon their tours. Any complaint received after 30 days will not be dealt with